Call us: (08) 9439 4405

Our Values
TRUST & INTEGRITY

Trust is a very difficult aspect to gain when dealing with Real Estate Agents. Our team which has a combined real estate experience of over 40 years has adapted a new dedicated approach with the exciting opportunity to incorporate wealth creation.

Encore Difference
OUR ETHICS

Behaving ethically is at the heart of what it means to be a professional real estate agent! We apply ethical standards to take care of sellers and buyers. We apply competency, fairness, and high integrity in our day to day operations.

Our Standards
SUPPORT & CARE

At Encore Property Group, we are promoting a new approach to service to our clients with old fashion values. We know people deal with people in real estate, hence it’s all about you and how we can best support you, because we understand that we are in the ultimate people business – properties are just one small part of it.

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Encore Property has partnered with DPT Maintenance Group to provide services and ensure that properties under our management receive the highest level of care from specialised maintenance professionals, without incurring unreasonable costs or delays.

The owners of both Encore Property & DPT Maintenance are husband and wife (Paula & Domanic) and because of this fact, this gives you peace of mind that the quality of workmanship and pricing are in your best interest & you benefit.  We have built our business and reputation based on honesty & integrity and absolutely will not risk losing this due to dissatisfied clients. Afterall, this is our livelihood!

This means that tenants with Encore Property will have any maintenance issues resolved swiftly, with minimal impact to their enjoyment of their home, and property investors can trust that their asset is in good hands.

The DPT Maintenance team is comprised of trades professionals who offer residential, industrial & commercial services in a quick and effective manner for tenants and investors and provides services of the highest quality.  They all have Police Clearance Certificates.

Some (but not limited to) of these services are:

RESIDENTIAL SERVICES

  • FULL PROPERTY RENOVATIONS
  • PROPERTY PREVENTATIVE MAINTENANCE
  • TREE TRIMMING & YARD CLEAN UP’S
  • RETAINING WALLS LIMESTONE & BRICK
  • RUBBISH REMOVAL
  • HOUSE PAINTING & PATCHING
  • ROOF & GUTTER REPAIRS
  • GUTTER CLEANING
  • FENCES & GATE REPAIRS & REPLACEMENTS
  • TILES REPLACED & LAID
  • DOOR REPAIRS & REPLACEMENTS
  • BATHROOM REPAIRS & MAINTENANCE
  • KITCHEN REPAIRS & FACELIFTS
  • FLYWIRE SCREEN REPAIR
  • SHOWER SCREENS & REPAIRS
  • SECURITY DOORS & FLYSCREENS
  • TIMBER DECKING & PATIOS
  • LOCK REPAIRS & REPLACEMENTS
  • ROOF RESTORATIONS & REPAIRS
  • WORK SAFE HIGH-RISK LICENCE
  • REAL ESTATE INDUSTRY EXPERIENCE & KNOWLEDGE

INDUSTRIAL SERVICES

  • MOBILE SANDBLASTING & SPRAYPAINTING
  • WELDING REPAIRS
  • WET BLASTING
  • GLASS BEADS BLASTING
  • COATING APPLICATOR
  • ROOF RESTORATIONS & REPAIRS

DPT Maintenance has partnered with Encore Property Group to provide a complete maintenance solution for both renters and landlords. If you'd like to lodge a maintenance request for your property, please follow this link: Contact Maintenance.

Have your own contractor?  Like to do the maintenance yourself?   No problem!

You ALWAYS get the first & final say with what happens with your property & if you have your own trades people you prefer to use, we will be more than happy to arrange work with them directly on your behalf.

Rental home maintenance & repairs

  • Maintenance and repair issues should be noted in the Property Condition Report which is required to be completed by the landlord/lessor when the tenant moves into/out of the property.
  • Tenants must keep the property reasonably clean and are expected to hand it back in a similar condition to how it was at the start of the agreement, taking into account normal use
  • Repairs are the landlord’s responsibility, but if the tenant or resident caused the damage, the landlord can ask them to arrange or pay for repairs.
  • Set procedures must be followed when dealing with URGENT or NON-URGENT repairs. Tenants must continue paying rent even when they are waiting for repairs to be done.
  • It is important for all parties to take note of any phone calls reporting the need for repairs and where possible communicate information about repairs in writing, and to keep copies for future reference.
  • Lessors/landlords also have a responsibility to respond to repair requests promptly.

Disaster advice while renting

In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: The fact sheets include advice on what to do if the property is fully or partially destroyed, managing rental and bond payments and who needs to organise clean up and repairs.